ISO 9001:2015 Quality Management System Main Clauses

ISO 9001:2015 Quality Management System Main clauses

ISO 9001:2015 Quality Management System Requirements,  We have broken down ISO 9001: 2015 to make it easier to understand and apply. ISO 9001: 2015 is the latest revision of ISO 9001. In this, there are 10 sections or clauses  with supporting sub-sections (sub-clauses).

Here is the summary of each clause.

Clause 0 : Introduction

This section introduces the purpose, principles and key concepts of the standard, including risk-based thinking and the process approach.

Clause 1 : Scope

This section defines the scope of the 9001:2015 standard. In summary, the scope includes specifying requirements for a QMS of any organization.

Clause 2 : Normative References

The supporting standard referenced in ISO 9001:2015 and is indispensable for its application is ISO 9000:2015 which covers terminology and fundamentals. This and other supporting standards make up the 9000 series

Clause 3 : Terms and Definitions

Terminology used throughout this standard comes directly from ISO 9000:2015, Quality management systems – Fundamentals and vocabulary.

Clause 4 : Context of the Organization

Determine external and internal issues, the needs and expectations of interested parties, quality management system scope and its processes.

Clause 5 : Leadership

Top management to demonstrate leadership and commitment, establish and communicate a quality policy, and ensure responsibilities and authorities are assigned, communicated and understood

Clause 6 : Planning

Organizational Quality Management System Planning to address organizational risks, opportunities, changes and quality objectives.


Clause 7 : Support

Provide resource needs, ensure employees are competent and aware, and include documented information to support your quality management system.

Clause 8 : Operation

Plan and control processes needed to meet the requirements for products and services (Design and development, external providers, production and service provision, release of products and services, nonconforming outputs).

Clause 9 : Performance Evaluation

Monitor, measure, analyze, and evaluate your quality management system.

Clause 10 : Improvement

Select opportunities for improvement, take action against nonconformists, implement corrective actions as necessary, and continually improve your quality management system.

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